27 January 2014
Team Consultancy Project (TCP)
Day one, so far so good. Apart from there was one team member who didn't answer his phone this morning (I thought he was going to be late, then he was in toilet), and all the members almost lost control because of they served the food after 13.00... Phew, everything was fine! Thanks God!
TCP的第一天，一切都看起來很正常，然後進行的好像也很順利。四個人順利的去，也順利的回來，沒有人在半路不見，所以基本上組長該盡的義務都盡了。除了中餐在13.00後才供應，但是大家已經快要餓到抓狂了，所以一直派我去問中餐來了沒！於是我只好硬著頭皮去問中餐...
然後這一天我們因應project的tasks，我們列了許多問題和要主管們過一遍。之前大家一起rehearsal題目一遍，之後就是在過程中看發生了什麼事情，大家就臨場發揮了。
28 January 2014
TCP
Day 2, it's really stressful to be a leader! :-(
Day 2, it's really stressful to be a leader! :-(
第二天，我們決定要利用問卷來reach公司裏面的staff。於是在下午，我們四個人分頭先列出可能的問題後，再依照相同議題把這些問題分類後，大家一起過一遍。我本來想要安排英國同學P跟台灣同學A一起作。但是英國同學P覺得這是大家要一起作的(但我覺得這樣根本沒有效率)，可是在他們的堅持下，我們大家還是一起作這個問卷了(事實證明一起作真的很沒有效率)。
這時候就真的覺得男生女生是不一樣的生物了，很多時候他們再怎樣意見不合，更多時候他們會更容易站在一起反對另一方的意見。
另外，在我們準備問卷時，巴基斯坦同學S還是坐在那裏回他的e-mail，我就有點不爽了。
我說：「S, are you going to join us?」
他說：「Yes!」
我說：「so, can you join us from THERE?」拜託！大家都聚在我的電腦旁邊了，你老兄還坐在那裏幹麼？
他說：「I will (go there later)!」
結果又等了大概五分鐘，他才過來。所以這一天讓我覺得有點挫折，沒想到...這只是點燃後續事件的導火線啊啊啊！
29 January 2014
TCP
Day 3, it's a hard day definitely.
First of all, we lost one member this morning. Then, I felt one member who was not professional at all during the interview. After that I told him about this concern, due to his "fragile" inner, my behaviour was totally offended him.
In the afternoon, I was trying to get some information from CEO instead of I sent these two boys to do further interview with SMT (senior management team). Yet, this guy with a very "fragile" inner one who dared to do his own interview with other staff and without my permission!
What a frustrating day! Kill me please! :'-(
Day 3, it's a hard day definitely.
First of all, we lost one member this morning. Then, I felt one member who was not professional at all during the interview. After that I told him about this concern, due to his "fragile" inner, my behaviour was totally offended him.
In the afternoon, I was trying to get some information from CEO instead of I sent these two boys to do further interview with SMT (senior management team). Yet, this guy with a very "fragile" inner one who dared to do his own interview with other staff and without my permission!
What a frustrating day! Kill me please! :'-(
今天我們少了英國同學P，因為他昨天晚上有私事，搞的他無法入睡，所以他今天精神不濟就跟我還有supervisor請了假。遇到這種事情也沒有辦法，我們還是要繼續進行！
但是，我們昨天臨時決定今天要面試另外一個sector的部門主管，可是很明顯的，這個主管是不在SMT裏面的(只是我們覺得有需要)，所以我們就決定要面試他。但是在面試的過程中，我其實數度被巴基斯坦同學S惹毛，因為我覺得他的態度很不專業，他問問題的時候，都感覺好像他老兄是老大一樣，態度除了很隨便，還會邊看他的手指頭。這一點令我很火大，到今天都第三天了，他老兄的態度還是一樣。再加上他自作主張要把一份內部文件給一個主管看，但其實這個主管不在SMT裏面，你給他看幹麼？
於是面試完後，我整個不爽到了極點，就直接跟他說了這件事情，但我雖然火大，態度還也還是節制的。只是我沒有想到他是易碎品，他整個也被我搞的很不爽(還不知道有沒有昨天的事件加持)，於是要求我跟他道歉！
我一向也是拉的下臉的人，於是我照作了，但是很明顯的，他老兄還是不爽！因為他跟我講話的時候，完全不看著我，只看著他的電腦(媽的！要是以前我早就把這種人fire掉了，還跟你講這麼多？)
然後，下午我們跟英國同學P進行視訊會議(哈哈！對，聽起來很煞有其事)，英國同學P提到二件事情，一個是要去跟CEO拿audit報告，另一個是想要去訪問SMT的時間分配。但是因為我要去跟CEO交涉，然後又怕我完畢再去問SMT時，會時間來不及，所以我決定派S跟A一起去問SMT的這個問題，然後我直接去找CEO。沒想到，我們跟英國同學P的會議結束後，S突然大翻盤，說我們不能這麼作，我們沒有權力去問他們的時間分配(媽的！你現在知道沒有權力？那你早上就有權力擅自把內部文件給不是SMT的人看？)
於是又經過一番交涉，巴基斯坦同學S終於和台灣同學A達成了協議，他們二個人一起去問SMT。沒想到，他們的任務徹底大失敗，因為他們不會問問題，然後更令我崩潰的是，巴基斯坦同學S竟然自作主張的利用這個時間去調查staff的時間，然後放A一個人去調查SMT。媽的！這個問題我們昨天就討論過了，說不要浪費時間去調查staff，因為我們只會一直重覆在聽一樣的故事，沒想到他竟然不死心，給我擅自去作這件事情，這整個讓我超．級．不．爽！
30 January 2014
TCP
Day 4, it's a changeable day (for feeling and weather both).
It's quite lucky that we can stay in Nottingham today. Yet, we had a meeting with our supervisor this morning, I preferred to go to library in the early morning, then I can have more time to prepare the report. On the way, it was really really cold, and I cursed the weather "what the bloody British weather." Surprisingly, it started to snow and it was heavy snow though!
Regarding the meeting with supervisor, the "fragile" inner boy totally turned me off again. In my previous experience, such a person I would definitely fire him immediately.
Oh! so struggled with my ability of language!! When is the time that I can pick up this language?
Tomorrow is the last day to go XXX, after that we can stay in Nottingham to finish our consultancy report, yet, I hope we can really make this and it definitely should be distinction!!
Day 4, it's a changeable day (for feeling and weather both).
It's quite lucky that we can stay in Nottingham today. Yet, we had a meeting with our supervisor this morning, I preferred to go to library in the early morning, then I can have more time to prepare the report. On the way, it was really really cold, and I cursed the weather "what the bloody British weather." Surprisingly, it started to snow and it was heavy snow though!
Regarding the meeting with supervisor, the "fragile" inner boy totally turned me off again. In my previous experience, such a person I would definitely fire him immediately.
Oh! so struggled with my ability of language!! When is the time that I can pick up this language?
Tomorrow is the last day to go XXX, after that we can stay in Nottingham to finish our consultancy report, yet, I hope we can really make this and it definitely should be distinction!!
眼見initial finding就是明天，於是我們決定今天不要去Leicester了，留在Nottingham把我們該作的事情作完。但是我們的討論又一整個沒有進度，有人講這個，又有人講那個。最後我跟英國同學P崩潰了，因為根本就是浪費時間，然後我們決定把supervisor叫下來。但是我們發現我跟英國同學P明明都在同一條路上，可是我們就是一直在過程中好像都要用打架的一樣，才能把我們的方向搞定，這真的很讓人覺得很frustrated！
然後supervisor發揮了HR的精神，叫大家想一想是那裏出了問題，我想也不想就直接說了：「language」，但是P不覺得是這個問題，然後巴基斯坦同學S也說他不覺得是語言的問題，結果supervisor立馬問了他一個問題，他傻住了(然後我這時候超想嗆他說：「so...language is not a problem?」)，然後他就突然說：「apart from Emily, I agree with Paul」
媽的！我整個已經要被他氣到爆炸了，拜託！我跟P在同一條路上，你在那邊說什麼？你是綠鬼哦？整個就是令我不爽到了極點！然後可能也是覺得自己很委曲，再加上這幾天的情緒太低落，我整個emotion一來差點眼淚就要掉下來，然後supervisor問了A，A的答案也不用太期待，根本就是跟S一樣，supervisor再問我，我就有點哽咽的回答：「well... if everyone is agree with P, then we can just do it.」這時輪P傻眼了，他就說：「Emily, are you across me?」我說：「no no no, I am not, and it's not because of you」
supervisor眼見劇情這麼曲折離奇，立馬精神喊話了一番後就離開了，然後我們回到教室裏面重新討論initial finding要作的內容，我沒有說什麼話，就讓P講，大家再分頭依照分配的任務去執行，幾個小時後再回來一起聚集，把內容整合在一起。
這天晚上，為了整合這個報告，我搞到凌晨一點多才睡！
31 January 2014
TCP
Day 5, thanks God! The client is very happy about our presentation.
After two days hard work, I meant waked up at 6.35 and try to get the early train to Syston and came back to Nottingham around 18.20 but kept working at library until 22.30ish, we've done the presentation about the initial finding. Most importantly, our client doesn't have any question and happy about the result, also fancy to accept our suggestion!
Now, we have more work to do. Although a 4,000 words consultancy project needed to be produced...yet, I am more happy about I don't have to stay with that "fragile" inner at all.
Thanks the Lord, yet still feel that I should appreciate the contribution from my team!
Day 5, thanks God! The client is very happy about our presentation.
After two days hard work, I meant waked up at 6.35 and try to get the early train to Syston and came back to Nottingham around 18.20 but kept working at library until 22.30ish, we've done the presentation about the initial finding. Most importantly, our client doesn't have any question and happy about the result, also fancy to accept our suggestion!
Now, we have more work to do. Although a 4,000 words consultancy project needed to be produced...yet, I am more happy about I don't have to stay with that "fragile" inner at all.
Thanks the Lord, yet still feel that I should appreciate the contribution from my team!
今天早上，在火車上我一直在review我們要討論的內容，然後和P口頭討論了一下要修改的部份，一進公司我們打開電腦立馬就開始修改。然後再rehearsal一遍後，就準備下午二點的報告了！(btw, 公司今天忘了準備我們的中餐，最後是ASDA的三明治餵飽了我們)
整個presentation進行了快一個小時，過程中有問有答，不過客戶們大體來說是很滿意我們的成果。基於我是一個"好的組長"(自己講咧！真是不要臉)，所以我還是感謝了大家的付出。接下來，就是寫報告了！
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